Shipping policy
# Shipping Policy
At micwlaudio, we are committed to delivering your wireless microphone systems, conference audio equipment, and accessories safely and efficiently. Below you’ll find everything you need to know about our shipping options, processing times, and international delivery.
---
### Shipping Carriers
We partner with major international carriers to ensure reliable and timely delivery, including:
- **FedEx**
- **DHL**
- **UPS**
- Reliable national postal services for select regions
All shipments include tracking so you can monitor your order every step of the way.
---
### Order Processing Time
Orders are typically processed within **1-2 business days** after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking information as soon as your order ships.
---
### Shipping Options & Delivery Times
**Standard International Shipping**
- Delivery within **7-15 business days** to most destinations.
- Available for all products unless otherwise noted.
**Expedited Shipping**
- Delivery within **3-7 business days** to major global destinations.
- Available at checkout for select products and regions.
Please note that delivery times are estimates and may vary due to customs processing, local holidays, or unforeseen carrier delays.
---
### Shipping Costs
Shipping costs are calculated at checkout based on the destination, selected shipping method, and package weight. From time to time we may offer free shipping promotions — check our homepage announcement bar or your cart for current offers.
**For bulk or wholesale orders**, please contact us at sales@micwlaudio.com for a custom shipping quote.
---
### Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page. You can also track your order status by logging into your account on our website.
---
### International Shipping & Customs
We ship worldwide from our fulfillment centers. For international orders outside the United States:
- **Customs fees, import duties, and taxes** may be applied by your country’s customs office. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
- We are unable to predict customs charges, as they vary by country. We recommend contacting your local customs office for more information.
---
### Shipping Address
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or undelivered packages due to incorrect or incomplete addresses. If you notice an error after placing your order, contact us immediately at sales@micwlaudio.com.
---
### Lost or Delayed Packages
If your package appears lost or has not arrived within the estimated timeframe, please reach out to us. We will work with the carrier to locate your shipment and resolve the issue as quickly as possible.
---
Contact Us
For any questions about shipping, delivery, or international orders, our team is here to help:
- **Email**: sales@micwlaudio.com
- **Response Time**: Within 1 business day